Four capabilities. One team. One flat fee.
DigifyMe is not a freelance marketplace. It is a managed offshore operations department — with a dedicated VA, marketing support, smart automations, daily reporting and account management built in.
Dedicated Virtual Assistant
A full-time VA who learns your business, speaks your brand language, and handles the operational workload that slows you down. Not a shared resource — yours alone.
What we deliver
- Phone & email inquiry management
- Quote preparation & follow-ups
- Booking & appointment scheduling
- CRM updates & data entry
- Customer support & complaint handling
- Invoice generation & payment chasing
- Supplier & vendor coordination
- SOP documentation & process upkeep
Business outcomes
Digital Marketing
Strategic marketing support that keeps your brand visible, your pipeline full, and your customers engaged — without you writing a single caption.
What we deliver
- Social media content & scheduling
- Google Business Profile management
- SEO & local search optimisation
- Review generation campaigns
- Email newsletter creation
- Seasonal campaign planning
- Analytics reporting & insights
- Competitor monitoring
Business outcomes
Smart Automations
We build automated workflows that handle the recurring tasks eating up your team's time. Set them up once, run them forever.
What we deliver
- FAQ auto-responses & chatbots
- Appointment reminder sequences
- Review request automation
- Waitlist & availability alerts
- Follow-up email sequences
- Lead nurturing workflows
- Internal notification routing
- Data sync between tools
Business outcomes
Account Management & Reporting
A dedicated account manager oversees your VA, reviews quality, escalates issues, and delivers daily and monthly reports so you have complete visibility.
What we deliver
- End-of-day task summaries
- Morning briefing & priority setting
- Weekly performance check-ins
- Monthly performance report
- Escalation handling & resolution
- SOP updates & quality control
- VA coaching & feedback loops
- Strategic quarterly reviews
Business outcomes
Everything you need. Nothing you do not.
Each DigifyMe package includes all four core capabilities — because partial support creates more gaps than it fills.
Dedicated VA
Full-time admin, calls, emails, bookings & follow-ups.
Social & Content
Posts, scheduling, Google Business, reviews & campaigns.
SEO & Analytics
Local search optimisation, reporting & competitor tracking.
Smart Automations
Reminders, chatbots, auto-reviews, alerts & workflows.
Daily Reporting
End-of-day summaries, task tracking & morning briefings.
Monthly Reports
Performance deep-dives across operations & marketing.
What is included — and what is not
Transparency matters. Here is exactly what you get, and the headaches you leave behind.
- Dedicated full-time VAYours alone — not shared across clients
- Digital marketing supportSocial, SEO, Google Business, reviews
- Smart automation setupWorkflows, reminders, auto-responses
- Account managementDaily oversight, escalation, coaching
- End-of-day reportsCompleted, pending & in-progress tasks
- Monthly performance reportOperations, marketing, reviews & support
- Morning briefingsDaily priority alignment before work starts
- SOP creation & updatesDocumented processes that scale
- Replacement coverageSeamless cover if your VA is unavailable
- Strategy channelDirect line to senior account manager
- Payroll, benefits or tax obligationsWe handle all employment obligations offshore
- Equipment or office spaceVA works from our managed facility
- Recruitment costsHiring, screening & training included in setup
- Workers compensationCovered under our offshore employment structure
- Long-term lock-in30 days written notice after Month 2
Operational in 30 days
Discovery
We learn your business, customers, tone and workflow.
Build & Train
SOPs, VA training, tool setup and automation configuration.
Go Live
Your VA starts handling daily operations immediately.
Optimise
Daily reports, monthly reviews and continuous improvement.
Ready to see what DigifyMe can do for you?
Book a free strategy call. We will understand your business and show you exactly how an offshore operations team would work for you.